The quality of our employees is one of our strongest differentiators – making an essential difference to the Euronics customer experience.
Delivering the highest quality service in the industry depends on having employees who are well trained and highly qualified. People who take pride in their product know-how. People who enjoy giving our customers honest, personal advice when selecting products. People who are glad to advise customers on installation, operation and interoperability with other products. And just as courteous and efficient when it comes to after sales service.
All these qualities are especially important given the often-unavoidable complexity of electronic products, all the innovative technologies, new product introductions, wider choice and competing standards. So not only do we set the highest standards when recruiting staff, we invest in people development programmes and product and skills training. We share best practices and employ the latest communications tools throughout the group.
More than ever, customers need professional and knowledgeable advice they can trust, and more customers than ever are learning that they can find it from the friendly staff at their local Euronics store.