Euronics and Zoovu partner to bring AI search and product discovery solutions to Euronics’ 27 retailer brands with vision to connect millions of consumers to generative AI shopping experiences
Boston, Mass., and Amsterdam, NL – November 21, 2024 – Zoovu, a leading AI search and product discovery platform, and Euronics, a leading global retail group, today announced a partnership to make Zoovu’s AI search and product discovery platform accessible to all of Euronics’ 27 member retailers across 35 countries.
The partnership empowers Euronics members to solve two massive obstacles to revenue growth: unmanageable product data and confusing customer experiences. Managing product data from several brands, each with different data standards is a big challenge and sometimes lead to spend thousands of hours each year on manual SKU management. Poor product data also prevents companies from creating personalized and guided experiences for online shoppers, leading to over 97% of customers abandoning their search and the loss of millions of dollars in potential sales.
“In today’s competitive landscape, we are committed to help our brand partners access the tools they need to grow and innovate,” said John Olsen, CEO of Euronics International. “Through our partnership with Zoovu, we are making more accessible AI solutions that drive meaningful, measurable change, as well as the data needed to power these transformative projects. This partnership will play an important role in helping our retailers lead an e-commerce revolution.”
The partnership also aims to bridge the gap between online and in-store experiences with generative AI. Of consumers that struggled to find products online, 61% went in-store to complete a purchase, according to a 2024 survey by Reputation Leaders and Zoovu. Euronics and Zoovu will enable member brands with generative AI product advisors to solve this shopper frustration and drive online revenue growth by replicating the best in-store experience.
About Euronics
Euronics is a leading consumer electronics retail group in the EMEA and CIS regions, operating in 35 countries with over 7,000 outlets. Since 1990, it has consistently grown by delivering innovative products and exceptional service through an omni-channel approach. Learn more at euronics.com.
About Zoovu
Zoovu is the #1 AI-powered search and product discovery platform that helps businesses unlock their product and customer data to create exceptional ecommerce experiences. Trusted by top brands like Microsoft and Bosch, Zoovu drives growth, boosts customer satisfaction. Learn more at zoovu.com.
by
/
Read more
